It’s a situation that every trucker faces at least once in their careers: You’re on the road, and your truck breaks down. Now what?
Getting the repairs you need isn’t as easy as finding the nearest mechanic.
The National Truck & Trailer Services Breakdown Directory (NTTS) gives drivers, owner operators and fleet owners peace of mind in knowing that help is just a phone call away.
What is NTTS Breakdown?
NTTS is a comprehensive guide to semi-truck facilities across the country, including those that offer 24-hour roadside assistance. The NTTS Breakdown Directory has been around since 1989.
Since that time, the company has built up a comprehensive directory of repair locations throughout the United States.
NTTS provides the most up-to-date information, allowing users to compare prices, availability and services.
This is a physical guide with more than 1,200 pages.
- Fuel stops
- Truck service
- Tire sales & repair
- Glass repair
- Trailer repair
- Transport refrigeration
- Truck stops w/repairs
- Rest areas
- Truck wash
- Weigh stations
- Towing & recovery
Each time a new location is added to the directory, the company uses diverse reference sources and verifies all of the information provided. NTTS expands its directory each year to add thousands of new locations.
How NTTS Updates Their Directory
Each year, NTTS calls and verifies all of the information that’s contained in its directory.
The company regularly updates:
- Area codes
- Phone numbers
By providing the most up-to-date information about each location, fleets and owner operators never have to worry about calling a facility that has changed locations or is no longer in operation.
Quality Control with the Three-Strike-Rule
Whenever NTTS receives a complaint about a repair location, they make note of it in their file. A follow-up is made with the repair location to try and get a better understanding of the situation.
NTTS then determines whether the complaint was merited. If a facility receives three merited complaints, the repair location is permanently and immediately removed from the directory. NTTS doesn’t serve as a mediator between the two disputing parties.
All complaints are handled by the company’s president, Shane Goebel.
NTTS Truck Repair Near Me
In addition to their physical guide, the NTTS also has a free search for repair facilities nearby. Users can search for facilities in both the U.S. and Canada.
When looking for breakdown assistance, users can enter the following information:
- Category (e.g. truck repair, fuel stops, trailer repair, etc.)
Each listing provides:
- A link to the facility’s website (if available)
- Phone number
- Comprehensive description of the facility’s services
- Service area
- Approximate distance from your location
You can also view a map of service providers to get a better idea of their proximity to your location.
5 Key Benefits of The NTTS Breakdown Directory
The NTTS Breakdown Directory offers many benefits to drivers:
#1 – Saves Time
NTTS saves drivers time by helping them find qualified, quality facilities nearby. Whether you need a locksmith, a place to stay for the night or a repair shop, NTTS will connect you with a service provider who will get the job done.
Forget having to search through Google and read through reviews to see if a facility provides quality service. NTTS provides a list of quality service providers so that you don’t have to waste time digging through search results online.
Vendors that provide inadequate service are removed thanks to the three-strike-rule.
#2 – Accurate and Relevant Results
NTTS provides accurate and relevant results to users. They update their directory regularly to ensure that all addresses, contact information and phone numbers are accurate.
They also remove vendors that are no longer in business, so you don’t waste your time calling companies that don’t exist.
The directory is available 24/7, and the powerful search offers fast results. If you have a physical copy of the directory, you never have to worry about having an internet connection. Help is always just a page and phone call away.
#3 – Saves Money
The NTTS Breakdown Directory ultimately saves money. After all, time is money. It helps you avoid unscrupulous vendors that may suggest unnecessary and/or costly repairs. You also avoid facilities that provide subpar service, so you can be sure that the job is done right the first time.
#4 – Comprehensive Help
Let’s say that your truck broke down and the repairs will take a few days. NTTS can help you find a nearby motel.
You can also find rest stops, rentals and truck stops with repairs so that your repairs get done with as little inconvenience as possible.
The search feature on the website allows you to find exactly what you need so that you can get on your way and back on the road as quickly as possible. You can even search by dealer if you wish.
#5 – Peace of Mind
The NTTS Breakdown Directory gives you peace of mind in knowing that help is right around the corner. The directory covers virtually every service you could need as a driver, so no matter the problem, you know exactly where to go for help.
Think of the directory as a safety net or a support system.
The NTTS website search is free to use, but you can also purchase a physical copy of the directory.
Having that physical book in hand can also give you peace of mind. If you’re in an area with poor cell or internet connection, the book and a landline will help you get the service you need. Visit them online to purhase your copy at https://nttsbreakdown.com/